FREE GROUND SHIPPING ON ALL ORDERS OVER $75.
Thanks for discovering our website and we hope you find your shopping experience a pleasant one. We are constantly adding new and exciting items to our on-line selection, if you are looking for a particular item please contact customer service, sales@treehousegiftandhome.com

Treehouse Gift & Home promises to bring you the hottest gifts and country home décor ideas. Treehouse Gift & Home is owned and opperated in Onalaska, WI by Brad & Sandy Johnson. Our business was started because of our love for decorating and working with the public. Over the years we have have been very fortunate to meet people from all over the world. We carry only quality products form the best manufacturers and we pride ourselves in our customer service and will personally make sure that every customer is completely satisfied.


Treehouse Gift & Home
9546 E 16 Frontage RD
Onalaska, WI 54650

Phone: 608-783-4438
Fax: 608-783-6111

Email: info@treehousegiftandhome.com

FREQUENTLY ASKED QUESTIONS:

HOW DO I PLACE AN ORDER?

You can order several different ways. Order online, just follow the directions after clicking the order button. You may also place an order over the phone, fax, or mail directly to us.

WHAT FORM OF PAYMENT CAN I USE?

Treehouse Gift & Home accepts Visa, MasterCard, Discover, and PayPal. Checks, Money Orders and Cashiers Checks are accepted as well. All checks must clear prior to shipment. Returned checks will result in a $25 service charge. Sorry we do not ship orders COD.

HOW WILL MY ORDER SHIP?

UPS or Federal Express Deliveries - When possible, your merchandise will ship via UPS or Federal Express. UPS and Federal Express will usually deliver to your door but they will not notify you prior to delivery.


WHEN WILL MY ORDER ARRIVE?

Most of our orders will ship within 2-4 days. If there are any changes in the delivery schedule we will notify you immediately.

HOW MUCH IS SHIPPING?

We use a flat rate shipping fee. Orders up to $24.99 have a flat rate of $6.59.  Orders totaling $25.00 to $49.99 have a flat rate of $8.99.  Order totals of $50.00 to $74.99 have a flat rate of $10.99.  FREE shipping is provided with all purchases $75.00 and above. 

 

Sorry, at this time we only ship within the continental United States.  To request a shipping quote to any other destination please call or email customer service.

WHAT IF AN ORDER ARRIVES DAMAGED?

We ship products out in the best and most secure packaging available, only on rare occasion will there be a damaged order. If the package has obvious damage and the product has also been damaged please refuse the order and call us as soon as possible so that we can rush you a replacement order. If there is not visible damage at the time of delivery and you find the product damaged after opening the package you will need to contact us immediately. Replacement items or parts will be sent out immediately. ALL DAMAGES MUST BE REPORTED WITHIN ONE WEEK AFTER RECEIVING THE ORDER.


WHO HANDLES CUSTOMER SERVICE?

We pride ourselves in our customer service. We carry only quality products form the best manufacturers. We will do everything possible to make your shopping experience with us enjoyable. You can contact us during regular business hours and we will help you with any questions or problems that you may have.

WHEN WILL I BE CHARGED?

Your credit card will be charged within 72 hours from the time you place your order. This applies to back orders as well.

WILL I BE CHARGED SALES TAX?

Sales tax will be charged only to orders that are shipped to Wisconsin and will be calculated in your final total.